Important advisory: Work disruptions at Canada Post may delay important communications from Allstate. It may also impact your ability to make payments via mail. Find out more about alternative payment methods or please ask your agent. You can also sign into myAllstate to check your policy, get your pink card, pay your bills, and more.
We are experiencing longer wait times due to high call volumes. Thank you for your patience. If you'd like to make changes to your policy, please access your myAllstate account.
Between your daily commute, weekend road trips, and shuttling the kids around town, you depend on your car to get you around. That’s exactly why you need quality car insurance to protect it.
At Allstate, we know it isn't always easy to find the right auto coverage to fit your specific needs and budget. That's why we created Your Choice Auto® to give you the flexibility to choose the features that work for you. Plus, you can save money when you bundle policies. You'll also have a 24/7 claims team that is always here when you need them. No matter what happens, we'll make sure You’re in Good Hands®.
Your home is the centre of your world. It's a place where life happens; where you and your family relax, entertain, and spend quality time together. That's why your home insurance should provide peace of mind, suit your lifestyle, and protect the things you value most.
That's where Allstate steps in. We’re here to guide you through your choices every step of the way, so you can get the right level of coverage for your unique needs. After all, there's no place like home — and there's no substitute for coverage that fits.
Make sure your loved ones are taken care of down the road with life insurance, available in partnership with Sun Life Financial. We can match you with the right level of coverage for your family’s needs.
Wherever your travels take you, make sure you’re covered along the way. Avoid unexpected and costly medical fees with TripMate® Travel Insurance, available through Allstate’s provider, TuGo.
Untrustworthy and very poor customer service. After 5 yrs with Allstate with no claims, my home insurance was unexpectedly terminated. I am happy with my new insurance company as their responsiveness and integrity shows through unlike Allstate.
I sent a written letter directly to the Agency Manager: Mr. Knight in mid-August explaining this. I have heard nothing back except crickets……….
Response: Hi Roy. We would like to learn more about your recent experience. Please email calgarywest@allstate.ca your full name, policy or claim number and contact information and we will have an Allstate representative connect with you.
Rae S
7 months ago
Update: I followed the generic response to email the agency. The automated response on that email gave a local phone number. It forwards to the 1-800 line. Shouldn't have to drive to the office to speak to an agent from it.
…......
Every time I try calling the office, it's redirected to a 1-800 line, which doesn't have a callback feature. After waiting to speak to someone at the call centre, they confirmed that all Allstate offices now forward their office line to the call centre.
Requested a call back from an agent... after several days, did not receive a call.
I had referred others because of my ability to speak with the same agent every time. Really appreciated the personal touch.
Disappointing to see that disappear, confirmed by the response to my review, asking customers to send an email so they can call back at their convenience.
Response: Hello Rae. We’re sorry to hear that you have not been able to connect with one of our agents. If you could email calgarywest@allstate.ca your full name, details of your concern, policy number and contact information, we will get an Allstate representative to reach out to you.
Tammy Gray
9 months ago
Brody Kuryvial was amazing to work with. He explained in great detail and got me the best rates possible. Thank you Brody
Response: Hi Tammy. We would like to learn more about your recent experience. Please email calgarywest@allstate.ca your full name, policy or claim number and contact information and we will have an Allstate representative connect with you.
Connect with us on social media for the latest Allstate news and updates, plus local events, photos, videos, and more. Come say hello and join the conversation!