Important advisory: Work disruptions at Canada Post may delay important communications from Allstate. It may also impact your ability to make payments via mail. Find out more about alternative payment methods or please ask your agent. You can also sign into myAllstate to check your policy, get your pink card, pay your bills, and more.
We are experiencing longer wait times due to high call volumes. Thank you for your patience. If you'd like to make changes to your policy, please access your myAllstate account.
Between your daily commute, weekend road trips, and shuttling the kids around town, you depend on your car to get you around. That’s exactly why you need quality car insurance to protect it.
At Allstate, we know it isn't always easy to find the right auto coverage to fit your specific needs and budget. That's why we created Your Choice Auto® to give you the flexibility to choose the features that work for you. Plus, you can save money when you bundle policies. You'll also have a 24/7 claims team that is always here when you need them. No matter what happens, we'll make sure You’re in Good Hands®.
Your home is the centre of your world. It's a place where life happens; where you and your family relax, entertain, and spend quality time together. That's why your home insurance should provide peace of mind, suit your lifestyle, and protect the things you value most.
That's where Allstate steps in. We’re here to guide you through your choices every step of the way, so you can get the right level of coverage for your unique needs. After all, there's no place like home — and there's no substitute for coverage that fits.
Make sure your loved ones are taken care of down the road with life insurance, available in partnership with Sun Life Financial. We can match you with the right level of coverage for your family’s needs.
Wherever your travels take you, make sure you’re covered along the way. Avoid unexpected and costly medical fees with TripMate® Travel Insurance, available through Allstate’s provider, TuGo.
Tried to get a hold of the sherwood park office for over 3 hrs today, kept getting put through to customer service in some far away land that does not understand anything that I'm trying to find out!
When my policy is up and done I'll be moving on somewhere else!
Response: Hi Chris. We understand that you experienced a longer than usual wait time when contacting us. Our teams are working to address these delays. Please email sherwoodparkagency@allstate.ca your full name, policy number and contact information so that we can get you in touch with an Allstate representative. Thank you for your patience and we apologize for the inconvenience.
Jason Fakeley
3 weeks ago
I cannot believe the wait times just to speak with someone. You would think after all these absolutely terrible reviews stating the same issue they would fix the issue.. Probably the worst service i have encountered..
Response: Hi Jason. We appreciate your patience as we work to reduce wait times that have been longer than usual. If you can, please email sherwoodparkagency@allstate.ca your full name, policy number and contact information so that we can get you in touch with an Allstate representative.
Dallas
a month ago
I have been with Allstate for over 25 years. Always great to deal but something has changed. In the last year I cant get a hold of anyone. Wait times of 1hr plus. Service is ok when you can talk to someone and have talked to great people there but if i cant get through to discuss changes and even pay for my policy I guess there might be no choice but to go elsewhere. Even if they did call backs but nothing like that. Very Frustrating!!
Response: Hi Dallas. We are sorry to hear that you were unable to get a hold of anyone on our team. If you can email sherwoodparkagency@allstate.ca your full name, details of your concern, policy number and contact information, we will get an Allstate representative to reach out to you.
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