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Between your daily commute, weekend road trips, and shuttling the kids around town, you depend on your car to get you around. That’s exactly why you need quality car insurance to protect it.
At Allstate, we know it isn't always easy to find the right auto coverage to fit your specific needs and budget. That's why we created Your Choice Auto® to give you the flexibility to choose the features that work for you. Plus, you can save money when you bundle policies. You'll also have a 24/7 claims team that is always here when you need them. No matter what happens, we'll make sure You’re in Good Hands®.
Your home is the centre of your world. It's a place where life happens; where you and your family relax, entertain, and spend quality time together. That's why your home insurance should provide peace of mind, suit your lifestyle, and protect the things you value most.
That's where Allstate steps in. We’re here to guide you through your choices every step of the way, so you can get the right level of coverage for your unique needs. After all, there's no place like home — and there's no substitute for coverage that fits.
Make sure your loved ones are taken care of down the road with life insurance, available in partnership with Sun Life Financial. We can match you with the right level of coverage for your family’s needs.
Wherever your travels take you, make sure you’re covered along the way. Avoid unexpected and costly medical fees with TripMate® Travel Insurance, available through Allstate’s provider, TuGo.
I am writing this review for my 75 year old mother. She has been paying for roadside service for the last 6 or so years. Never once has she had to use it. On 16 March she required that service. I had called to have a tow truck show up to her place to tow her car to a shop. The rep told us she couldn't get a tow truck until Monday. We told the rep that is not acceptable. The rep than told us she can pay for a tow truck and she will be reimbursed up to $175.00. She paid for the tow truck and submitted her receipt on 19 March. She contacted the Belleville office to confirm they received it the following week. She was told 4 to 6 weeks to receive her money back. It has now been 3 months and still no word. She has called several times to find out the status and all she gets is a run around from employees. What kind of company rips a senior citizen off. I will be instructing her to cancel her roadside assistance and will be looking at a new insurance provider. What a terrible experience this woman has had. I will provide an update based on Allstates response and how they handle this.
Response: Hi Scott. Thank you very much for bringing this concern to our attention. To help better serve you, please email bellevilleagency@allstate.ca your full name, policy or claim number and contact information. We will get an Allstate representative to reach out to you.
Kiel Chourney
4 months ago
Not much help, called the 1800 number in discussing my renewal rate, he basically said it's best to call my local agent. So I said thanks and called Belleville, I assume because it was 430 on Friday they didn't want to deal with me, and then promptly transferred me back to the long waiting cue of the call centre. I just want a simple question answered!!! Why the run around?!
Updated for a better review and got a explanation and pronto follow up. Thanks for following up quickly
Response: Hi Kiel,
I’m sorry to learn of your recent experience at my agency. I’d like to have a conversation to learn more so I can improve processes in the future.
My phone number is 613-962-6444
Jeff Brooks Agency Manager Belleville/Kingston
George Balogh
8 months ago
Ryan Reckenberg is straightforward when asked questions evaluating insurance protection--self-deprecating,sincere, with a manly sense of humour. I find him a pleasure to deal with.
Response: Dear George,
Thank you for taking the time to provide us with a great review.
Sincerely,
Jeff Brooks,
Agency Manager Allstate Belleville/Kingston