We are experiencing higher call volumes and longer wait times resulting from severe weather events across Canada. We thank you for your patience. To report a claim, click here.
Between your daily commute, weekend road trips, and shuttling the kids around town, you depend on your car to get you around. That’s exactly why you need quality car insurance to protect it.
At Allstate, we know it isn't always easy to find the right auto coverage to fit your specific needs and budget. That's why we created Your Choice Auto® to give you the flexibility to choose the features that work for you. Plus, you can save money when you bundle policies. You'll also have a 24/7 claims team that is always here when you need them. No matter what happens, we'll make sure You’re in Good Hands®.
Your home is the centre of your world. It's a place where life happens; where you and your family relax, entertain, and spend quality time together. That's why your home insurance should provide peace of mind, suit your lifestyle, and protect the things you value most.
That's where Allstate steps in. We’re here to guide you through your choices every step of the way, so you can get the right level of coverage for your unique needs. After all, there's no place like home — and there's no substitute for coverage that fits.
Make sure your loved ones are taken care of down the road with life insurance, available in partnership with Sun Life Financial. We can match you with the right level of coverage for your family’s needs.
Wherever your travels take you, make sure you’re covered along the way. Avoid unexpected and costly medical fees with TripMate® Travel Insurance, available through Allstate’s provider, TuGo.
I gave one star because there's no way to give zero, this company has gone to the dogs. There's no way to talk to anyone at the branch unless you go in there. The service completely sucks. If you try to call, one of two things will happen. You will either get disconnected while waiting or you will have a wait of at least 1/2 an hour. DON'T get insurance with this company. As soon as I find another insurance company, I will be leaving and I'm sure they don't even care
Response: Hello. We are sorry to hear that you were unable to get a hold of anyone on our team. If you can email northfanshaweagency@allstate.ca your full name, details of your concern, policy number and contact information, we will get an Allstate representative to reach out to you.
Brittany Amaya
a month ago
I have been trying to get a hold of a local agent since the beginning of June...it's now August. I've called, emailed and even shown up and nothing. I am so disappointed by the service. I had a great agent when I signed up but he left and since then, it's been a complete disappointment.
Response: Hi Brittany. We are sorry to hear that you were unable to get a hold of anyone on our team. If you can email northfanshaweagency@allstate.ca your full name, details of your concern, policy number and contact information, we will get an Allstate representative to reach out to you.
Jamie Nicholls
3 months ago
I left Allstate years ago due to their incredible long wait times on the phone.
Went with them again after meeting an agent directly at my place of work who guaranteed me personal service. He had unfortunately since left the company. He gave me contact info for Jad at the Fanshawe location and told me he'd be able to help me.
The 1st time I contacted Jad and told him I needed to change a vehicle on my policy his exact words were "so why are you calling me?"
After explaining to him why he reluctantly helped me.
I have changed vehicles again so I reached out to him again. Big mistake.
He was incredibly rude and flat out told me he was too busy to help me and he only helps people who's policy he creates anyways. Told me I need to call in to the general number and wait on hold.
He is the reason I am now waiting on hold to cancel my account. I'll pay more somewhere else to get actual customer service.
Allstate Fanshawe....he should be fired, he is costing you customers!!
Response: Hello Jamie, thank you very much for bringing this concern to our attention. To help better serve you, please e-mail northfanshaweagency@allstate.cawith your full name, policy or claim number and contact information. We will get an Allstate representative to reach out to you.
Connect with us on social media for the latest Allstate news and updates, plus local events, photos, videos, and more. Come say hello and join the conversation!