Mississauga South Agency

Terrible after sales support. My agent Amrinder never picks up the phone or ever responds. Being held hostage with them. Every time I call during renewal for cancellation, I get ghosted and charged and auto renewed. Never trust these guys. I cannot even update any details on my policy. No one answers or helps. Don’t know how to reach out to their management too.

Response: Hello Jayanth. Servicing our clients is important to us and we are sorry to hear of your recent experience. If you could please email mississaugasouthagency@allstate.ca your full name, policy number and contact information, we will get an Allstate representative to reach out to you.

Allstate's customer service is absolutely abysmal. If you're thinking of choosing them as your insurance company, I strongly advise against it. Our vehicle was in a collision three months ago, and they have yet to respond to a single email promptly or arrange for repairs at a shop. This has been an ongoing issue for years! My claim advisor, Venus Yeung, has been entirely unresponsive and indifferent to my pleas for assistance in getting my car repaired. As a result, I've decided to take all four of my vehicle policies elsewhere.

Response: Dear Maor, Our agency prides itself on providing the best customer service possible. I apologize that the service you received did not live up to your expectations, or ours. We are working dilgently to improve our claims service and your feedback has been shared with our claims department, Sincerely Tammy Dockery, Agency Manager

I had a Great Experience at Allstate Insurance South Agency. The Agent Gurvinder Bambrah was the one that helped me, and she was great. Fully understood my needs, and helped me in the best way possible. She went above and beyond. Highly recommend.

Response: Dear Hussein, Thank you for taking the time to provide us with a great review. Sincerely, tammy dockery, agency manager