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Allstate Insurance

Ottawa East Orleans Agency

3848 Innes Rd, Unit 3

Ottawa, ON K1W 0C8

Agency hours - Phone Only

Sunday Closed


  • Arabic
  • English
  • French
  • Hindi
  • Punjabi

Areas Served


Business Rating

Allstate - Ottawa East Orleans BBB Business Review

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Products and services

Products and services

Father buckling young child into a car seat

Auto insurance

Between your daily commute, weekend road trips, and shuttling the kids around town, you depend on your car to get you around. That’s exactly why you need quality car insurance to protect it.


At Allstate, we know it isn't always easy to find the right auto coverage to fit your specific needs and budget. That's why we created Your Choice Auto® to give you the flexibility to choose the features that work for you. Plus, you can save money when you bundle policies. You'll also have a 24/7 claims team that is always here when you need them. No matter what happens, we'll make sure You’re in Good Hands®.


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Father buckling young child into a car seat
Smiling couple assembling furniture in living room

Home insurance

Your home is the centre of your world. It's a place where life happens; where you and your family relax, entertain, and spend quality time together. That's why your home insurance should provide peace of mind, suit your lifestyle, and protect the things you value most.


That's where Allstate steps in. We’re here to guide you through your choices every step of the way, so you can get the right level of coverage for your unique needs. After all, there's no place like home — and there's no substitute for coverage that fits.


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Woman and dog looking out the open window of a car

Life insurance

Make sure your loved ones are taken care of down the road with life insurance, available in partnership with Sun Life Financial. We can match you with the right level of coverage for your family’s needs.

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Travel insurance

Wherever your travels take you, make sure you’re covered along the way. Avoid unexpected and costly medical fees with TripMate® Travel Insurance, available through Allstate’s provider, TuGo.

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Agency Staff

Agency Assistant

Chaima Amamou


What our customers say

Gabrielle Bernier

4 months ago Rated 4 out of 5 stars

I have received very good service with Allstate in the past few months. After my car being severely hit in a parking lot, I was devastated. After a few phone calls with the right people, I had little to no worries thanks to them having my back. They communicated with me and compromised with me over a few issues. A special thank you to James Clendenning and Derek Wright for the smoothness of the process.

Response: Thank you for the feedback Ms. Bernier, I'm glad everything was sorted after some initial challenges. Sincerely, Derek Wright, Agency Manager

Warry Warry

4 months ago Rated 5 out of 5 stars

Ehab, went above the duty. I tried to extend my liability insurance and the customer care department took over 2 hours. They put me on hold, line got disconnected agent left wrong Ext# on my voicemail. I reached out to Ehab by email explaining what I went through. He immediately called me and take care of my concerns. He was respectful and extremely courteous. I wished he could take every calls at Allstate. Mo

Response: Thank you very much for your positive review of our local team, and specifically Ehab! Derek Wright, Agency Manager,

Henock Kidane

6 months ago Rated 1 out of 5 stars

I have been going through and still am going through the WORST experience I could imagine. No one from this company keeps their word, gets back to you or notifies you about the status. They leave it on you to always call back and check on the status. People flat out ignore you and don’t respond to any of your questions. Had an accident on Dec 4th and it still has not been resolved & I’m the one constantly reaching out and wasting hours in a day on hold trying to get through. PLEASE STAY AWAY FROM ALLSTATE AT ALL MEASURES. I WOULD GIVE A 0 STAR IF I COULD.

Response: Hi Henock, Servicing our clients is important to us, and we are sorry to hear of your recent experience. If you could please e-mail your full name, policy number and contact information, we will get an Allstate representative to reach out to you.

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