Our agency offers in-person support for sales inquiries only.
To serve you more efficiently, we have expanded our telephone support team.
If your request concerns an existing policy (changes, billing, or claims), please use the
MyAllstate
or call 1 800 ALLSTATE.
For new claims, submit a claim online through MyAllstate or, for property claims, you can also email
newpropertyclaims@allstate.ca.
Experienced a recent weather event? We’re here for you! File a claim online at myallstate.ca, visitReport a Claimor call us at 1-800-allstate (1-800-255-7828) and press 4.
Through our valued partners, Allstate can provide you additional peace of mind. Learn more about our specialty products below or contact me for details.
Hello, I’m Jordan van den Hoonaard. I started with Allstate in February 2025, and as someone who started this position with a decade of sales experience, and as someone with experience teaching difficult topics like philosophy at the university level, I bring a unique and valuable skillset to my role as an Allstate Insurance Agent. Insurance is a necessary fact of life, and when making important decisions regarding an area that is both nuanced and complex, you want someone who has experience breaking down such things into terms that are both clear and straightforward.
As a resident of Orleans, Ontario, I live in a place I love. I have chosen to raise my family here and am therefore impassioned to help foster a community that is safe and well taken care of. I am not a call centre agent in some unknown location, but rather an agent right here in Orleans. If you need to chat or have questions, you can walk into my office. I’m not a mysterious voice on the phone. I’m your neighbour.
My job as an Ottawa area resident is to help take care of my community, and my job as an insurance agent is to accomplish that by taking care of you. I’m here to make sure that your insurance needs are met so that, should the need arise, the last thing you have to worry about is whether you’re covered, so that you can worry about what matters most.