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Between your daily commute, weekend road trips, and shuttling the kids around town, you depend on your car to get you around. That’s exactly why you need quality car insurance to protect it.
At Allstate, we know it isn't always easy to find the right auto coverage to fit your specific needs and budget. That's why we created Your Choice Auto® to give you the flexibility to choose the features that work for you. Plus, you can save money when you bundle policies. You'll also have a 24/7 claims team that is always here when you need them. No matter what happens, we'll make sure You’re in Good Hands®.
Your home is the centre of your world. It's a place where life happens; where you and your family relax, entertain, and spend quality time together. That's why your home insurance should provide peace of mind, suit your lifestyle, and protect the things you value most.
That's where Allstate steps in. We’re here to guide you through your choices every step of the way, so you can get the right level of coverage for your unique needs. After all, there's no place like home — and there's no substitute for coverage that fits.
Make sure your loved ones are taken care of down the road with life insurance, available in partnership with Sun Life Financial. We can match you with the right level of coverage for your family’s needs.
Wherever your travels take you, make sure you’re covered along the way. Avoid unexpected and costly medical fees with TripMate® Travel Insurance, available through Allstate’s provider, TuGo.
Disastrous customer service. Waiting for hours and, as a their customer, I just want to make a payment.
Response: Hi Peter. We understand that you experienced a longer than usual wait time when contacting us. Our teams are working to address these delays. Please email westottawaagency@allstate.ca your full name, policy number and contact information so that we can get you in touch with an Allstate representative.
Rayja Lee
3 weeks ago
Not easy to reach them by phone!
Your West Ottawa Allstate Agency is lacking of client services. 21 years of royalty customers with your Allstate insurance & finally you guys raised our premiums that no way we can afford it. I have called so many times to re-adjust our cars & home insurance premium (was too high). So finally a gentleman picked up & said I can't access your file. He also yelled at me too & he passed my case to Allstate Insurance services in London, Ont. What a joke!
Response: Hello Rayja. Thank you very much for bringing this concern to our attention. To help better serve you, please email westottawaagency@allstate.ca your full name, policy or claim number and contact information. We will get an Allstate representative to reach out to you.
Chong Qing
a month ago
Never be possible to reach them by phone!
Response: Hi Chong. We are sorry to hear that you were unable to get a hold of anyone on our team. If you can email westottawaagency@allstate.ca your full name, details of your concern, policy number and contact information, we will get an Allstate representative to reach out to you.
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