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Allstate Insurance

West Ottawa Agency

462 Hazeldean Rd, Unit 18

Ottawa, ON K2L 1V3

Support women impacted by homelessness by dropping off a gift-filled shoebox at our agency from November 14th to December 16th. Click here for detailed instructions and to learn more about The Shoebox Project for Women.

Agency Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday Closed

Languages

  • Cantonese
  • English

Areas Served

Ottawa

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Connect with our agency on social

Products and services

Products and services

Father buckling young child into a car seat

Auto insurance

Between your daily commute, weekend road trips, and shuttling the kids around town, you depend on your car to get you around. That’s exactly why you need quality car insurance to protect it.

 

At Allstate, we know it isn't always easy to find the right auto coverage to fit your specific needs and budget. That's why we created Your Choice Auto® to give you the flexibility to choose the features that work for you. Plus, you can save money when you bundle policies. You'll also have a 24/7 claims team that is always here when you need them. No matter what happens, we'll make sure You’re in Good Hands®.

 

Learn more

Father buckling young child into a car seat
Smiling couple assembling furniture in living room

Home insurance

Your home is the centre of your world. It's a place where life happens; where you and your family relax, entertain, and spend quality time together. That's why your home insurance should provide peace of mind, suit your lifestyle, and protect the things you value most.

 

That's where Allstate steps in. We’re here to guide you through your choices every step of the way, so you can get the right level of coverage for your unique needs. After all, there's no place like home — and there's no substitute for coverage that fits.

 

Learn more

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Woman and dog looking out the open window of a car

Life insurance

Make sure your loved ones are taken care of down the road with life insurance, available in partnership with Sun Life Financial. We can match you with the right level of coverage for your family’s needs.

Learn more

Travel insurance

Wherever your travels take you, make sure you’re covered along the way. Avoid unexpected and costly medical fees with TripMate® Travel Insurance, available through Allstate’s provider, TuGo.

Learn more
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What our customers say

Robert Pallen

3 weeks ago Rated 1 out of 5 stars

I have never completed an on line review of any company until today. After April's severe storm, I sent emails with no responses, left messages at the call center, no response. I finally got through to a customer agent months ago, made all of my complaints and concerns, and still no follow up from my local agents here in Ottawa. I was lucky enough to cold call a local Ottawa agent a few weeks ago who helped me with a policy pricing issue, he was excellent. He gave me the name of the manager to contact about all of my issues, I left a voice message, and not a single call back. This is beyond unacceptable!


Response: Hello Robert, we are sorry to hear about your experience and would like to look into this for you. Could you please e-mail westottawaagency@allstate.ca your full name, policy number and best way to contact you? Thank you.

B Kassis

2 months ago Rated 1 out of 5 stars

An agent named Katherine was very rude when I was trying to switch my policy to a new car. Basically cast me off like I didn’t matter. Called the 800 number and another agent from Markham was extremely nice and was able to make the adjustment in 20 minutes. I think they no longer care about having a good professional relationship with local and loyal customers. Since my previous agent has retired I guess the customer service retired with him. Not impressed!


Response: Good morning Benjamin. Our agency prides itself on providing the best customer service possible. I apologize that the service you received did not live up to your expectations, or ours. Please feel reach out to me at 613-592-8283 if you wish to discuss in further detail. Sincerely, Scott Golding, Agency Manager.

Pamela Feres

3 months ago Rated 5 out of 5 stars

Great prices and excellent coverage for your insurance needs.


Response: Hey Pamela, Thank you for taking the time to provide us with a great review! All the best, Ottawa West Allstate Agency Manager

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