Important advisory: Work disruptions at Canada Post may delay important communications from Allstate. It may also impact your ability to make payments via mail. Find out more about alternative payment methods or please ask your agent. You can also sign into myAllstate to check your policy, get your pink card, pay your bills, and more.
We are experiencing longer wait times due to high call volumes. Thank you for your patience. If you'd like to make changes to your policy, please access your myAllstate account.
Between your daily commute, weekend road trips, and shuttling the kids around town, you depend on your car to get you around. That’s exactly why you need quality car insurance to protect it.
At Allstate, we know it isn't always easy to find the right auto coverage to fit your specific needs and budget. That's why we created Your Choice Auto® to give you the flexibility to choose the features that work for you. Plus, you can save money when you bundle policies. You'll also have a 24/7 claims team that is always here when you need them. No matter what happens, we'll make sure You’re in Good Hands®.
Your home is the centre of your world. It's a place where life happens; where you and your family relax, entertain, and spend quality time together. That's why your home insurance should provide peace of mind, suit your lifestyle, and protect the things you value most.
That's where Allstate steps in. We’re here to guide you through your choices every step of the way, so you can get the right level of coverage for your unique needs. After all, there's no place like home — and there's no substitute for coverage that fits.
Make sure your loved ones are taken care of down the road with life insurance, available in partnership with Sun Life Financial. We can match you with the right level of coverage for your family’s needs.
Wherever your travels take you, make sure you’re covered along the way. Avoid unexpected and costly medical fees with TripMate® Travel Insurance, available through Allstate’s provider, TuGo.
horrible service @ west team. 3 hour wait on hold and no one cares to call back!!!!! leaving allstate after 32 years
Response: Hi Meridos. We understand that you experienced a longer than usual wait time when contacting us. Our teams are working to address these delays. Please email westottawaagency@allstate.ca your full name, policy number and contact information so that we can get you in touch with an Allstate representative.
Peter Grobelny
2 months ago
Disastrous customer service. Waiting for hours and, as a their customer, I just want to make a payment.
Response: Hi Peter. We understand that you experienced a longer than usual wait time when contacting us. Our teams are working to address these delays. Please email westottawaagency@allstate.ca your full name, policy number and contact information so that we can get you in touch with an Allstate representative.
Rayja Lee
2 months ago
Not easy to reach them by phone!
Your West Ottawa Allstate Agency is lacking of client services. 21 years of royalty customers with your Allstate insurance & finally you guys raised our premiums that no way we can afford it. I have called so many times to re-adjust our cars & home insurance premium (was too high). So finally a gentleman picked up & said I can't access your file. He also yelled at me too & he passed my case to Allstate Insurance services in London, Ont. What a joke!
Response: Hello Rayja. Thank you very much for bringing this concern to our attention. To help better serve you, please email westottawaagency@allstate.ca your full name, policy or claim number and contact information. We will get an Allstate representative to reach out to you.
Allstate Agencies Support the Shoebox Project for Women
Allstate Agencies Support the Shoebox Project for Women
Support women impacted by homelessness by dropping off a gift-filled shoebox at our agency. Click here for detailed instructions and to learn more about The Shoebox Project for Women.
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