Giovanni Gallo: Thunder Bay Agency

I am a newly appointed Agent to the Allstate team. My education background is marketing and HR through Confederation College. I have my BA BEd Degree in Education Social Sciences from Lakehead University, along with extensive training in finance and sales over the past 20 years. I have had the opportunity to work in the commercial insurance field as a Broker and as an agent for over 3 years. I am an avid outdoorsman and especially enjoy hunting, fishing, golf and most extracurricular sports (soccer, football, hockey). I am happily married for 10+ years with 3 beautiful children and 3 cats. How do I help the customer and keep them at the centre of all I do? I respond as quickly as possible with an understanding of time-sensitive matters. I understand and listen to customer' needs, and I go the extra mile to achieve outstanding customer service. B thinking long term, not only do I focus on the best interests of my clients, I incorporate a high level of empathy, integrity and professionalism in every aspect of my daily routines. My community involvement includes a position on the Board with TBRHSC as a NEXGEN Cabinet member to help raise awareness and financial support for the new Cardiac wing. In addition, I am also heavily involved with the local Easter Seals campaign.