Toronto Danforth Agency

Samira was extremely helpful and courteous, I am very happy with her service.

Response: Hi Sunil, Thank you for taking the time to write Allstate and Samira a great review, we are glad that you had a productive experience, and you are satisfied with the service that Samira provided. We are always striving to improve our processes to better serve our loyal clients, so I want to thank you for providing us with your feedback today. We look forward to assisting you again. Regards, Toronto Danforth Allstate Agency Manager

Needed a quick quote to possibly add a new vehicle to an existing auto policy. Tried my local office's number, but was transferred to Samira at the Toronto Danforth office, because Sarnia were too busy. Samira took all the specifics, and explained the coverages in detail, while adding this quote for reference to my policy, for my later decision on whether to add it or not. I explained that I might need it asap, and she said "just call back if/when you're ready to go, and whoever answers can immediately add the car to your policy from this quote that's now on your policy file, if you choose to go with Allstate". I must say she was extremely professional, knowledgable, and well spoken. Answered all my questions. Kudos to Samira at Allstate Danforth! Absolutely would recommend her for your insurance needs.

Response: HI Mike, WOW! what a great review for Allstate and Samira, we truly appreciate your time and effort in giving us your feedback. We are always looking to improve and to hear that your experience was positive makes it all worth it. I want to take this time to thank you for being a loyal Allstate client and we are always here to assist you when you need us. Regards, Toronto Danforth Allstate Agency Manager

Today, I called Allstate to transfer my tenant insurance to a new home that we rented. I was very satisfied with how Samira Omar took care of this. She was very knowledgeable, patient, and supportive and answered all my questions. She needed some details about the new property which I did not have handy at the time. She could have asked me to call back and talk to another agent when I have all required information available. But, instead she offered to call me herself later on the day to obtain the information and to update my policy. I am very satisfied with her services as her efforts saved me from the long call waiting time. Thank you very much Samira.

Response: Hi Shida, Thank you for taking the time to write Allstate and Samira a great review, we truly appreciate your time and effort. We continue to work on creating efficiencies to better serve our clients, and one of the ways we can do this is to assist you on your terms and schedule and we are glad you found that helpful. I want to take this time to thank you for choosing Allstate and being a loyal client, we look forward to assisting you again soon. Thank you, Toronto Danforth Allstate Agency Manager