Allstate Insurance
Waterloo Agency

9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 8:00 PM 9:00 AM - 6:00 PM 10:00 AM - 4:00 PMClosed Today


330 Farmers Market Rd
Unit 402
Waterloo, ON N2V 0A5



(226) 444-5574(226) 444-5574


Toll Free Number
(844) 525-3275(844) 525-3275


Fax Number
(519) 746-4903(519) 746-4903


330 Farmers Market Rd
Unit 402
Waterloo, ON N2V 0A5

Areas Served:

Proud to serve the areas of Waterloo, Kitchener, Listowel, St. Jacobs, Elmira, Wellesley, St. Clements, Arthur, Drayton. Call or e-mail us today for a personalized quote.

Office Hours:

Day of the WeekHours
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 8:00 PM
Fri9:00 AM - 6:00 PM
Sat10:00 AM - 4:00 PM

Languages Spoken:

  • English, Hindi, Punjabi, Portuguese, Spanish, Vietnamese and Mandarin

Meet My Team

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Sarah Langis
Agency Manager
Sarah has been with Allstate since 2012. She started her career in the Kitchener Agency as a Business Development Agent. In July of 2017, she became the Agency Manager of the Allstate Waterloo Agency.

Sarah was born and raised in Kitchener, Waterloo. Her favourite part about being a trusted advisor is the community involvement within the Waterloo Region. The Allstate Waterloo agency actively takes part in The Food Bank of Waterloo Region, Operation Christmas Child, KW Oktoberfest, Big Brothers Big Sisters Waterloo Region, and much more.

Sarah Langis
519-883-5490 ext 5001
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Stephanie Brenneman
Insurance Agent
I am Stephanie Brenneman and I’ve been an Allstate agent for 3 years. I am proud to live in the qu ...

Languages Spoken:

  • English
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Lauren Ritzmann
Insurance Agent
My name is Lauren Ritzmann. I came to Allstate from the investment industry. I have been with the Wa ...
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Amy Thomas
Insurance Agent
I am Amy Thomas,I joined Allstate in 2017, and look forward to meeting new members of the community. ...

Languages Spoken:

  • English
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Francis Nguyen
Insurance Agent
In order to feel protected, you need to be in good hands!

I’m Francis Nguyen, an Allstate Trust ...

Languages Spoken:

  • English
  • Vietnamese
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Raman Kumar Asati
Insurance Agent
It's not enough to be covered. You've got to feel protected!

I'm Raman Asati I've been an Allstate ...

Languages Spoken:

  • English
  • Hindi
  • Punjabi
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Magali De Araujo
Insurance Agent
Magali de Araujo has 15 plus years of experience in consultative sales and business development in t ...

Languages Spoken:

  • English
  • Portuguese
  • Spanish
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Tim Chalmers
Customer Care Agent
Tim Chalmers comes to Allstate with a wide range of customer service experience. As a customer care professional, Tim is continuously striving to increase his knowledge in order to provide effective solutions for his customers.

Tim has held a variety of positions in customer service. These positions have allowed him to develop exceptional interpersonal communication skills as well as enhance his ability to critically analyze a situation.
Tim started here at Allstate Insurance in August 2017 and looks forward to furthering his career in a dynamic and fast paced environment.

Tim enjoys golfing, spending time with his family and going camping with his friends. He is passionate about community involvement and takes part in charities and fundraisers such as Big Brothers Big Sisters of Waterloo, MADD, and The Food Bank of Waterloo Region.

Tim is an asset to the Allstate Waterloo team and is happy to serve your insurance needs!

Tim Chalmers
519-883-5490 ext 5002
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Shawn Kong
Business Development Agent
Shawn Kong has been with Allstate Waterloo since June 2018. Prior to working with Allstate Insurance, he worked at one of the top financial companies in China. In May 2018, Shawn received his Bachelors Degree in Economics at Wilfrid Laurier University where he honed his customer services and sales experience.

Shawn is happy to serve you in English and Mandarin.

Shawn is passionate about community events such as the Kitchener-Waterloo Food Bank, and the Kitchener-Waterloo Chinese New Year Gala. He likes to spend time with family and friends, and most importantly he loves to listen to people and help them. His main intention is to understand his customer’s needs and build a relationship that will last over the course of time.
He enjoys watching sports and travelling.

In his spare time, he watches NBA and European Soccer Champions’ League.

Shawn offers trusted advice to his customers at the Allstate Waterloo agency and is happy to assist you with your insurance needs!

Shawn Kong
519-883-5490 Ext 5021

About Allstate Insurance: Waterloo Agency

What matters most about choosing an insurance company is feeling confident that they’ll be there when you need them. When you choose the Allstate agency in Waterloo, you have both coverage and people you can count on.

Local Agents and Personalized Service: We live here. We work here. Local agents can help protect you better. You’ll get the personal attention you deserve and customized policies to meet every stage of your life. Our agency has served this community since December 2013 and Allstate has been servicing Canadians for over 65 years.

Good Hands® Coverage Check-Up: We constantly look for ways to better serve your changing needs. We’ll review your existing policies with a FREE Good Hands® Coverage Check-Up to ensure your coverage is up-to-date with your needs. Want value for your money? We have discounts and features to help you save on both your home and auto insurance.

Claims Service You Can Count On: Our claims team is here for you 24/7 to give you fast, reliable service. We guarantee repairs in writing, through our Priority Repair Option (PRO) vendors, for as long as you own your car or home.

We’re Committed to Our Communities: Our Allstate agency is committed to the communities of Elmira, Kitchener, Listowel, Waterloo in which our agents live and work. We raise funds, sponsor charitable initiatives and volunteer locally.

We’re dedicated to the highest levels of customer satisfaction. See how much more the personalized service of an Allstate agency can do for you!

Call to review your policy or get a free no-obligation quote from us today.

We’re here to serve you in: English, Hindi, Punjabi, Portuguese, Spanish, Vietnamese, and Mandarin.

Community Involvement

Big Brothers Big Sisters Waterloo Region The Food Bank of Waterloo Region Kidsability Waterloo Region Operation Christmas Child KW Oktoberfest

Upcoming Events

Upcoming Events

Shoebox Project

December 7
12:00 PM
The Waterloo Allstate office is proud to be part of the Waterloo Region annual Shoebox Project as a drop off center again this year!

The Shoebox Project for Women, supported by Dream, collects and distributes gift-filled Shoeboxes to women impacted by homelessness in communities across Canada and the US. Each thoughtfully created and decorated Shoebox is filled with items valued at $50 that can enhance self-esteem and reduce feelings of isolation for women in need.

For women who have been displaced from their homes and estranged from their families, the holidays can be a particularly challenging time. Often, women feel disconnected from society, forgotten and alone. Reducing the feelings of isolation and loneliness faced by women living in shelters is one of the most important outcomes of The Shoebox Project. A Shoebox gift is a powerful reminder for a woman that she has not been forgotten and that she remains a valued and respected member of her community.

Please bring your filled Shoebox to the Waterloo Allstate office at 330 Farmer's Market Rd, Waterloo before December 7th!

Products and Services

Extreme Weather is on the Rise, are you Prepared?

To get a clearer understanding on the changes taking place and how we can better protect our homes, and ourselves, we sat down with David Phillips, Senior Climatologist for Environment and Climate Change Canada.

Money Talk for New Couples

Recently married or planning a wedding? Besides insuring your new life together, financial planning should be top-of-mind.

Get Your Grill on with These BBQ Tips

The sun’s out and the pool is open. This can only mean one thing: it’s barbecue season! Whether you’re hosting at the cottage or in your own backyard, we want you and your guests to have a great time. Here are a few tips to help keep everyone safe and to make sure your food is grilled to perfection.

Your Top 10 Summer Bucket List Activities

While it is an exciting season with many activities available, the options can get overwhelming. So how do we start? To help narrow it down, here are 10 ideas for your summer bucket list to make sure you enjoy every minute of the warm weather.


Our partnership with Canada Soccer is an ideal way for Allstate and its 800 agents to show our commitment to Canadian soccer at all levels, in close to 100 cities and towns.
Good Hands® advice for life
Visit Allstate’s GOOD HANDS® blog for tips and advice you can trust. Learn more about how to keep you and your family safe, protected and well covered both at home and on the road through every stage of your life.
Learn More about this promotion
Operation Christmas Child December 2017
Operation Christmas Child December 2017
Do you think they planned this?
Agent Stephanie Brenneman Baby Shower July 2018
Customer Care Agent Timothy Chalmers achieving Agent Forecaster Award! Congratulations Tim!
Big Brother Big Sisters Waterloo Region Bowl for Kids Sake 2018!
The Food Bank of Waterloo Region April 2018
The Food Bank of Waterloo Region February 2018
Bustard's Charity Car Show Saturday September 22nd, 2018
Sarah and Shawn at the 2018 Chinese Festival Day!

Most Recent Reviews

5.0 out of 5.0
Rating 5.0
(Based on 17 Reviews)
  • Rating 5.0
    5 out of 5
    I love the fact that when I call I always speak with someone and finish with satisfaction. Great group of people working in Waterloo
  • Rating 5.0
    5 out of 5
    Excellent customer service, friendly, explains auto insurance clearly
  • Rating 5.0
    5 out of 5
    I was one day away from picking up my new vehicle, and still hadn't settled on a insurance company to go with, since I was switching at the time. I started with calling All State early in the morning the day before pick up, and a gentleman by the name of Francis Nguyen got in touch with me, and he was immediately able to help me, and provide me with the best quote I had received from any insurance company - this guy went above and beyond helping.

    All said and done, I was able to meet with him the day before picking up my new ride, so I could sign off on everything, and he had everything prepared and ready to go.

    Just wanted to give a shout out to Francis. He knows his stuff, and he has a loyal customer because of it.
  • Rating 5.0
    5 out of 5
    Fantastic service
  • Rating 5.0
    5 out of 5
    Fast response and resolve the issue
(Showing 5 reviews of 17)

Insurance Products & Services

Insurance is unlike any other product out there - you pay for it and hope you never have to use it. And that makes paying more than you need to that much more uncomfortable.

With a policy from Allstate, you can help keep your insurance costs low with the wide variety of discounts we offer.

You can get a rough "ballpark" insurance quote from many companies online, but talking with an agent allows you to ask questions and get a quote for coverage that matters most to you. As Allstate agents, We can prepare a quote that details the coverage, deductibles (your portion of a loss) and cost (premium) of your insurance policy.

Insurance products and services offered at our Allstate agency include:
  • Auto Insurance
  • Car Insurance
  • Life Insurance
  • Motorcycle Insurance
  • Home Insurance
  • Insurance Quote
  • Insurance Agency
  • Travel Insurance
  • Rental Insurance
  • Boat Insurance
  • Motorhome Insurance