Barrhaven Ottawa Agency
4100 Strandherd Dr, Unit 113
Nepean, ON K2J 0V2
Agency Hours
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | Closed |
| Sunday | Closed |
Languages
- Arabic-Moroccan
- English
- French
- Mandarin
- Serbian
- Sinhala
- Russian
- Ukranian
- Arabic
Areas Served
Nepean
Products and services
Products and services
Auto insurance
Between your daily commute, weekend road trips, and shuttling the kids around town, you depend on your car to get you around. That’s exactly why you need quality car insurance to protect it.
At Allstate, we know it isn't always easy to find the right auto coverage to fit your specific needs and budget. That's why we created Your Choice Auto® to give you the flexibility to choose the features that work for you. Plus, you can save money when you bundle policies. You'll also have a 24/7 claims team that is always here when you need them. No matter what happens, we'll make sure You’re in Good Hands®.
Home insurance
Your home is the centre of your world. It's a place where life happens; where you and your family relax, entertain, and spend quality time together. That's why your home insurance should provide peace of mind, suit your lifestyle, and protect the things you value most.
That's where Allstate steps in. We’re here to guide you through your choices every step of the way, so you can get the right level of coverage for your unique needs. After all, there's no place like home — and there's no substitute for coverage that fits.
Life insurance
Make sure your loved ones are taken care of down the road with life insurance, available in partnership with Sun Life Financial. We can match you with the right level of coverage for your family’s needs.
Learn moreTravel insurance
Wherever your travels take you, make sure you’re covered along the way. Avoid unexpected and costly medical fees with TripMate® Travel Insurance, available through Allstate’s provider, TuGo.
Learn more
Meet the team
Email Agent
What our customers say
Hanan S
Worst service ever...no one ever answers phone. Went twice to get matter resolved and no luck
Response: Hi Hanan. We are sorry to hear that you were unable to get a hold of anyone on our team. If you can email barrhaven@allstate.ca your full name, details of your concern, policy number and contact information, we will get an Allstate representative to reach out to you.
Craig Smith
I have been on hold for 30 minutes with no one answering the call. Something needs to change.
Response: Hey Craig, i do apologize for the long wait times. we are currently extremely busy. If you wish to email out office email, we can get someone to call you asap. barrhaven@allstate.ca.
Patrick Golfman
Very disappointed in the lack of customer service specifically at the Barrhaven location. No one ever seems to be there to answer the phone. Rates keep going up, when I check with other insurance providers, they all come in lower than Allstate. The driving app is a scam, had a perfect score for the first 2 months and then the app kept adding hard breaking at local stop signs, total BS! I would not recommend to anyone. My original contact quit because of the way they treated her (I appreciate that's not part of their service, but it was sad to see her so upset about she was treated by her employer) I'm sure there will be a response that states how dedicated they are to customer service, but believe me, they are not. So glad I have found another provider, cheaper and a pleasure to work with. PS. The person I spoke with to cancel my account was great, go figure! Follow-up: Got a call from the office manager asking if there was anything he could do to correct the experience, too bad you don't respond this quickly to your customers when they are trying to get things done. You seem to spend more time responding to online comments rather than being a good insurance provider. Just do better.
Response: Hey Patrick, Our agency prides itself on providing the best customer service possible. I apologize that the service you received did not live up to your expectations, or ours. I reach out to you and see what i can do. Sincerely, Terry Lu, Agency Manager.
