Barrhaven Ottawa Agency

I appreciate all to contact me and explain my misunderstanding

Response: Hello Igor. A rise in insurance rates can be a difficult thing to see. One of the best ways to make sure your insurance fits your needs is to talk with a local Allstate agent. They can do a review of your coverage, make sure everything is up-to-date, and see if you qualify for any discounts. Please contact your local Allstate agent at https://agents.allstate.ca/search.html

My car insurance went up $645 for my new policy, on one vehicle, and my wifes went up $50. So i called to see why. I was told because there were floods in some town, and that we all need to pay......... so I asked ok, then why did my wife's only move $50 by this explanation, and buddy said, ya... its how it is sometimes. Been with Allstate 24 years, clean record, no claims in over 14 years. Very disappointed in the outcome... once my policy expires, I'm out. I did see your reply. Every other company I spoke to with the same coverage that I had with your company, was cheaper. I am not implying that its only me that dealt with this change, but i can tell you its not something i will continue with. Your justification for an increase on one policy, and not my other doesn't make sense. How is one going to increase significantly more than the other?? Either way, I don't need a response nor care for one. Thanks

Response: Hi Anthony. Many customers have questions about why their rates have increased. We’d like to let you know that there are several factors responsible for increased rates, such as: • A greater number of claims as people are driving more and more since the pandemic. • Vehicles are equipped with more technology, making repairs more complex. • Inflation on parts and materials causes an increase in repair and replacement costs. If you have any questions about your insurance coverage and rates, please contact your local Allstate agent at https://agents.allstate.ca/search.html

Worst service ever...no one ever answers phone. Went twice to get matter resolved and no luck

Response: Hi Hanan. We are sorry to hear that you were unable to get a hold of anyone on our team. If you can email barrhaven@allstate.ca your full name, details of your concern, policy number and contact information, we will get an Allstate representative to reach out to you.