Allstate Insurance
St. Catharines Agency

9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 8:00 PM 9:00 AM - 6:00 PM 10:00 AM - 4:00 PMClosed Today

Address:

275 Fourth Ave
Unit B5
St. Catharines, ON L2S 0C2
CA

We Can Help You With

Auto
Home
Condo
Tenant
Motorcycle
Boat
Travel
ATV
Snowmobile

Contact

Phone:

(289) 273-5241(289) 273-5241

Toll-Free:

Toll Free Number
(855) 851-6631(855) 851-6631

Fax:

Fax Number
(905) 685-7097(905) 685-7097

Address:

275 Fourth Ave
Unit B5
St. Catharines, ON L2S 0C2
CA

Areas Served:

Proud to serve the areas of Beamsville, Niagara On The Lake, St Catharines and Thorold. Call or email us today for a personalized quote.

Office Hours:

Day of the WeekHours
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 8:00 PM
Fri9:00 AM - 6:00 PM
Sat10:00 AM - 4:00 PM
SunClosed

Languages Spoken:

  • English
  • Spanish

Meet My Team

Profile image
Melissa Marquis
Agency Manager
Life is Uncertain. We bring Strength, Experience, and Care.

Welcome to our Agency Website! My name is Melissa Marquis and I am the team leader in the St Catharines Allstate office. Born and raised in St. Catharines, I am now thrilled to call Thorold my home. With over 20 years of progressive sales, sales management, and customer service experience throughout the Niagara Region, I am proud of the work we do here at Allstate.

My team of Trusted Advisors are constantly working on their own development, and staying abreast of changes in the insurance industry so that they are available to help you with all of your insurance needs. We recognize that insurance can be a complex subject, that pricing is competitive and that value matters more than ever to you, our customer, and your family.

We believe that listening, understanding, and acting in your best interest is what we do best And our promise to you is simple. We will:

•help our clients protect their assets today and feel better prepared for tomorrow by providing expertly designed insurance products and services
•Support our customers in times of loss with an efficient and responsive Claims organization
•work in a high performance culture with engaged and skilled employees who utilize a hyper-disciplined business approach
•work to create customer value in everything we do
•be actively involved in our local communities​

We welcome you to call, email or stop by our office anytime, whether you wish to review your current coverages with one of our competitors, or receive a no cost, no obligation quote....even if you just want to say hello!
Profile image
Shaun Hetherington
Insurance Agent
It’s not enough to be covered. You’ve got to feel protected!

I’m Shaun Hetherington and I’ ...

Languages Spoken:

  • English
Profile image
Tracey Burlak
Insurance Agent
It’s not enough to be covered. You’ve got to feel protected!

I’m Tracey Burlak I’ve been ...

Languages Spoken:

  • English
Profile image
Sarah MacDougall
Insurance Agent
It's not enough to be covered. You've got to feel protected!

I'm Sarah Macdougall I am new to Alls ...

Languages Spoken:

  • English
Profile image
Kelly Gibson
Insurance Agent
It’s not enough to be covered. You’ve got to feel informed and empowered!

My name is Kelly Gi ...
Profile image
Graham Coppel
Insurance Agent
It’s not enough to be covered. You’ve got to feel protected!

I’m Graham Coppel, I’ve been ...
Profile image
Sarah MacDougall
Business Development Agent
I’m Sarah MacDougall. I’m new to Allstate but not to insurance, I’ve proudly been in the industry for 7 years. Born and Raised in St. Catharines, I have strong ties to the community and I am invested in its growth and prosperity. A mother of a young son, my passions include childrens' charities, and the Niagara tourism industry.

I specialize in home, auto, life, and travel insurance. I pride myself on providing custom tailored insurance coverage solutions for my customers. If you are looking for home or auto insurance please contact me for a no obligation quote.

I am happy to review your current policy while providing advice on coverages that we can provide you here at Allstate. I am proud to represent Allstate as your local Niagara region agent.

Languages Spoken:

  • Trusted Advisor for Home, Auto, Life, and Travel Insurance
Profile image
Kelly Gibson
Business Development Agent
It’s not enough to be covered. You’ve got to feel informed and empowered!

My name is Kelly Gibson. I am a recent Master of Sustainability graduate from Brock University. I am an agent with Allstate, St. Catharines. As a long-standing Niagara resident, with deep roots in the community, I have an in-depth understanding of Niagara’s citizenry. My grandfather, Hygus Torosian, was a tender fruit farmer in the city and an active Armenian community member. He was one of the founding organizers of CAW local199. My grandmother, Alice Torosian, taught Sunday school at the Saint Gregory Armenian church for over 50 years and volunteered with Community Care for over 20 years. I come from a long lineage of politically active and community involved individuals. I value making a difference in the lives of our community members.

The combination of my education and first-hand knowledge of the challenges and triumphs of Niagara residents place me in a wonderful position to be YOUR trusted insurance advisor. I have a passion for providing exemplary customer service and transferring knowledge to my customers, so you may make informed and educated decisions in designing the right insurance policy to protect your family.

What Can I Offer You?

Customers can choose innovative home and auto insurance products with features like Claim Forgiveness and Disappearing Deductible. As well, my favorite feature, myLocker is a free home inventory tool which allows you to organize your personal belongings by room or category, take and store photos of your items, and even include their value (available for myAllstate customers). In the event a claim is made, the process is as easy and as seamless as possible. The peace of mind we offer at Allstate is invaluable – with Allstate you’re in good hands.

I’m Here For Your Every Step of the Way

Whether you have a question about your policy or just want to review your coverage, I’m here for you. My job is to ensure you have the right coverage at the right value. Allstate has a local, supportive claims team that you can count on day or night to take care of your family like their own.

I am a Proud Supporter of Our Community

As an Allstate agent, and resident of Niagara, I’m proud to bring good to life right where I live – supporting and strengthening our communities through blood donations, sponsoring community events and volunteer work with Hospice Niagara. I am also an active contributor to the Allstate blog site where I focus on health and wellness. Follow me on Facebook (link) and LinkedIn (link) to get up to date articles and insurance advice from a knowledgeable, passionate professional who puts your needs first.

I’m committed to making a difference in YOUR life and our community’s. You’ll receive my personalized service, backed by a strong local Allstate agency team. We are here for YOU!

Call me today to review your policy or get a free quote!

Languages Spoken:

  • Trusted Advisor for Home, Property, Travel & Life Insurance
Profile image
Tracey Burlak
Business Deevlopment Agent
It’s not enough to be covered. You’ve got to feel protected!

I’m Tracey Burlak and I’ve been an Allstate agent since January 2017. Previous to joining the Allstate team, I spent 17 years in the Financial Industry, the past 6 as a Financial Advisor. This range of experience has provided me with the knowledge needed to serve my customers with the best quality, care and advice.

What Can I Offer You?

Customers can choose innovative home and auto insurance products with features like Claim Forgiveness and Disappearing Deductible. Value is just as important to me, so I offer several home and auto discounts.

I’m Here For Your Every Step of the Way

Whether you have a question about your policy or just want to review your coverage, I’m here for you. And Allstate has a supportive claims team that you can count on day or night to take care of your claim simply and efficiently.

I’m Proud to Support Our Community

As an Allstate agent, employee and neighbour of St Catharines, I’m proud to bring good to life right where I live – supporting and strengthening our communities through sponsored events

I’m committed to making a difference in your life. You’re not just another policy number to me. You’ll receive my personalized service, backed by a strong Allstate agency team.

Call me today to review your policy or get a free quote!

Languages Spoken:

  • Trusted Advisor for Home, Auto, Life and Travel Insurance Products
Profile image
Andrea Fernandez Perez
Customer Care Agent
My name is Andrea Fernandez Perez. I was born in Bogota, Colombia and immigrated to Canada with my family in 2008. I lived in Grimsby for the first five years of my life in Canada and eventually relocated to St. Catharines. I became a proud Canadian citizen in 2012 and I'm proud to call Canada my home. I am bilingual, fluent in Spanish and English.

I have had the pleasure of joining Allstate Insurance Company of Canada in September of 2017. Currently, I am still fairly new to the insurance industry; however, I am enjoying the journey so far.
With an extensive customer service background, I am pleased to give you the best service to meet your individual needs. Allstate provides you with different ways to contact us directly, whether you call, email or walk in, I will assist you to the best of my abilities. Regardless of the situation, I will always try to provide you with the best solution to your inquiry. I will guide you every step of the way and you will be pleased with my reliable service.

I offer dependable, honest customer service. I welcome the opportunity to assist you with any inquiries regarding your insurance. You may reach me at [email protected] or visit us at our office.
Profile image
Emma Tedesco
Senior Customer Care Agent
Emma Tedesco is a Senior Customer Care Agent for the St. Catharines Agency. She has been a member of the team since 2008.
As a long tenured employee, Emma has many customer relationships due to her efficiency and knowledge of Allstate systems and procedure. She is dedicated to our office and always makes herself available to others.

Emma truly believes in telling her customers: “You’re in Good Hands” and making it real.
Profile image
Graham Coppel
My name is Graham Coppel, and I am proud to be the newest member of the St. Catharines Allstate team. Born and Raised in St. Catharines, my family has long standing ties to the community. My grandfather owned and operated George Coppel Jewellers on St. Paul Street for over 50 years. After spending the last 6 years in Alberta, I am excited to be home in St. Catharines and involved in the Niagara community again.

When I’m not in the office, you can find me at the St. Catharines Golf and Country Club working on my slice or supporting various local events. I also enjoy hiking, camping, and spending time with my friends and family.

With my extensive customer service background, I am proud to provide tailor-made home and auto insurance policies for my fellow residents in the community. I have a passion for providing my customers with above and beyond service to deliver the best information and tools they need to make informed decisions about their coverage. I want to be your trusted neighbourhood insurance advisor. I look forward to helping you choose the best coverage for you and your loved ones from a wide selection of insurance products. Give me a call today to see what I can do for you!
Profile image
Lindsay Frattaroli
My name is Lindsay Frattaroli. I was born in Hamilton, Ontario and have had the fortune of growing up within the Niagara Region. I had the opportunity to join Allstate Insurance Company of Canada in December of 2017. Although I am new to the field of insurance, I am not new to the field of creating lasting client relationships, and going above and beyond to servicing your needs.
Prior to working for Allstate Insurance I worked a customer service and personal training roll with Goodlife Fitness. In addition, I also attended Niagara College where I took Business Administration & Marketing. My prior work and schooling have given me the skills I need to offer you advice, assess your needs, and provide you with easy solutions. My goal is to make your home & auto insurance something you never need to worry about.
I look forward to working with you. I welcome you to reach out to me with any inquiries you may have. You can reach me at [email protected] or visit me at the office.
Profile image
Crystal Shaw
My name is Crystal Shaw. I was born in the beautiful island of Trinidad. I came to Canada in 2012 to pursue my passion and desire to study Mathematics. I have spent four and a half years at Brock University, and Graduated with a BA in Mathematics Integrated with Computers and Applications and a Concentration in Statistics. Statistics has always been my passion. I love working with numbers. It is so exciting to now work in an industry that applies those theories to real life scenarios. At Allstate we use statistics to protect our customers from "mayhem". Leveraging mathematics for the greater good of society provides me with pride in what I do.

I chose to stay in Canada after graduation because the Niagara Region is beautiful. Canada has provided me with lovely educational and career opportunities, an inclusive society to contribute to, and great friends and family to develop a life with.

One of my favorite pastimes is hiking. I have developed a love affair with the Gorge in Niagara Falls. It offers me a place of peace and reflection.

I am proud to say that I have been working here at Allstate Insurance since December 2017 as the Agency Assistant and I am enjoying my time so far. I enjoy being in this role it is my job to support both the St. Catharines team and our clients. My end goal with Allstate is to become a part of their Data Analysis team where I will follow my Statistics passion.

Although I am new to the insurance industry I have a great customer service background. I will always give you the best solutions to all your questions and concerns. Feel free to email me at any time [email protected]

About Allstate Insurance: St. Catharines Agency

What matters most about choosing an insurance company is feeling confident that they’ll be there when you need them. When you choose the Allstate agency in St. Catharines, you have both coverage and people you can count on.

Local Agents and Personalized Service: We live here. We work here. Local agents can help protect you better. You’ll get the personal attention you deserve and customized policies to meet every stage of your life. Our agency has served this community since December 2008 and Allstate has been servicing Canadians for over 65 years.

Good Hands® Coverage Check-Up: We constantly look for ways to better serve your changing needs. We’ll review your existing policies with a Good Hands® Coverage Check-Up to ensure your coverage is up-to-date with your needs. Want value for your money? We have discounts and features to help you save on both your home and auto insurance.

Claims Service You Can Count On: Our claims team is here for you 24/7 to give you fast, reliable service. We guarantee repairs in writing, through our Priority Repair Option (PRO) vendors, for as long as you own your car or home.

We’re Committed to Our Communities: Our Allstate agency is committed to the communities of Beamsville, Niagara On The Lake, St Catharines, Thorold in which our agents live and work. We raise funds, sponsor charitable initiatives and volunteer locally.

We’re dedicated to the highest levels of customer satisfaction. See how much more the personalized service of an Allstate agency can do for you!

Call to review your policy or get a free quote from us today.

Community Involvement

We are now sponsors of our local Niagara-on-the-Lake SupperMarkert, The Market @ The Village. Stay connected for future events we will be attending.

Upcoming Events

Upcoming Events

September 18
12:00 PM
Women Build
Women come together to build floor in a new home.

Products and Services

Auto

Are you getting quality auto insurance coverage and the value you deserve? Allstate provides both! And we go a step further. Leave it to our local, experienced agents to steer you through your choices so you’ll get customized coverage, suited just for you!

Property

At Allstate, we understand that your home is the centre of your family and it’s filled with your treasured possessions. So, leave it to a local agent to get to know exactly what you need to provide you with the right level of coverage.

Drivewise®

Hey there, good driver. Save up to 30% on your auto insurance with Allstate's Drivewise®. Find out more.

Auto Discount

As an Allstate customer, you deserve value for your money. With Allstate, you'll enjoy quality protection and more discounts than you can imagine.
Save on Your Home and Auto Insurance
As an Allstate customer, you deserve value for your money. Call me today to learn how you can SAVE when you combine your home and auto insurance with Allstate.
Learn More about this promotion
Capture Your Stuff with myLocker!
Need another reason to be in Good Hands®? Allstate’s myLocker free home inventory tool lets you keep track of your valuable possessions (exclusive to myAllstate customers). Call me to find out more or learn more.
Learn More about this promotion
Sponsorship of the First Ontario Performing Arts Centre
We are proud to announce that we are Sponsors for our local Performing Arts Centre downtown. To learn more about the events feel free to contact us and continue to follow us on social media and check this page for more information.
Supporters of Habitat for Humanity
Here in Allstate Insurance St. Cathariners we support our local Habitat for Humanity. Feel free to contact us to learn more on how to participate or help donate to the foundation. Continue to follow us on social media and tune in for updates on events on this page.
Extreme Weather is on the Rise. Are You Prepared?
Extreme weather events in Canada are on the rise. Allstate wants you to be prepared with these tips to help protect your family, and your home.
Learn More about this promotion
Your Top 10 Summer Bucket List Activities
While it is an exciting season with many activities available, the options can get overwhelming. So how do we start? To help narrow it down, here are 10 ideas for your summer bucket list to make sure you enjoy every minute of the warm weather.
Learn More about this promotion
What to Do If Your Brakes Fail
Each time we drive our vehicle we expect everything to work as it always does. However, that’s not always the case. One rare (but scary) scenario is that the vehicle’s brakes may give out. If this were to happen to you, would you know what to do?
Learn More about this promotion
St. Catharines Allstate Agency are proud supports of the Niagara Ice Dogs! Make sure to keep up with the events on this page and we will see you there!

Most Recent Reviews

5.0 out of 5.0
Rating 5.0
(Based on 1 Reviews)
  • Rating 5.0
    5 out of 5
    Friendly, professional service...Great experience all around. Great rates but even better service.
Father,Father

Insurance Products & Services

Insurance is unlike any other product out there - you pay for it and hope you never have to use it. And that makes paying more than you need to that much more uncomfortable.

With a policy from Allstate, you can help keep your insurance costs low with the wide variety of discounts we offer.

You can get a rough "ballpark" insurance quote from many companies online, but talking with an agent allows you to ask questions and get a quote for coverage that matters most to you. As Allstate agents, We can prepare a quote that details the coverage, deductibles (your portion of a loss) and cost (premium) of your insurance policy.

Insurance products and services offered at our Allstate agency include:
  • Auto Insurance
  • Car Insurance
  • Life Insurance
  • Motorcycle Insurance
  • Home Insurance
  • Insurance Quote
  • Insurance Agency
  • Travel Insurance
  • Rental Insurance
  • Boat Insurance
  • Motorhome Insurance